Refund policy
Returns and Exchanges
Sometimes things don't always work out. Whether its the color or the size, we're here to make sure you are always 100% satisfied.
We have a 14 days return policy on all our standard products, which means you have 14 days after receiving your item to request a return or exchange.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Returns or exchange are not accepted for Customized products.
To start a return, you can contact us at info@pacificoakshomes.com.